Scenario 1: Operating System Upgrades Your company has decided to upgrade all the computers in the company to a newer version of the current operating system. This needs to be done with minimal interruptions to the day-to-day business. You have been assigned the project manager role for this project. You will be supporting this change for the sales and marketing division of the company. The division primarily uses three applications. One is a standard commercial application, while the other two are custom in-house applications. No one knows whether these three applications will work with the new operating system. The IT support group has provided you with information about the compatibilities of the two custom applications, and the manufacturer of the commercial application will provide information about its application and the new operating system. A process will need to be identified to ensure that all the current applications will work with the new operating system, and all the applications will need to be tested by the users. This process may be complicated due to the different nature of the applications in use. If a custom application does not work with the new operating system, the application developers need to have time to fix their application. Commercial applications must be checked to see whether they support the new operating system and whether there will be a fee to upgrade to the newest application that does work with the new operating system.
Scenario 2: New Sales Application Implementation Your company has a number of different locations, spread across a wide geographical area of the state. The company is going to start using a new application, and that application needs to be installed at all of the physical locations. You have been assigned the project manager role for this project. Each location currently has a different way of keeping track of sales and receipts. Some use pen and paper, while others use individual Excel spreadsheets. The new application will standardize how the company will track sales and receipts, and the application will report in to a central server to collect all the sales data from all the locations. A business analyst will interview representatives from each of the physical locations to determine how they currently do business. They will complete a gap analysis that will reveal the differences between their current way of doing business and how the new application will require them to do business. Each location will also need training to ensure that the users there can use the new application once it is installed. You will need to schedule the upgrade of the software, hardware, and network capabilities of each location and coordinate that with each site to ensure a minimal interruption of business and training to ensure that people can use the new system as soon as it is put in place.
Scenario 3: Training Room Computer Upgrades Your company is planning to upgrade four computer-based training rooms. These rooms currently have 25 computers in each room, each on its own network, with each network connected into the central company LAN. You have been assigned the project manager role for this project. Each of the computers in the training room has old software and an out-of-date operating system. Each computer will be replaced with a new physical machine that includes a new operating system and new training software. The new operating system and software must be compatible with the current company network. You will need to coordinate the determination of the new hardware and the new software. You will need to determine the needs of the training department to ensure that all of their requirements are met with the new hardware and software. You will also need to coordinate and schedule the removal of the old hardware and installation of all the new hardware and software in the training rooms.